ke44 Terms and Conditions

1 General Introduction

ke44 (referred to hereinafter as the "Platform", "we", or "us") is an online gaming and entertainment platform that provides slot games, live casino, sports betting, and various other gaming services for players in Bangladesh. These terms and conditions serve as a legally binding agreement between you (the user) and ke44.

These terms apply in both English and Bengali. In the event of any conflict between the two languages, the Bengali version will take precedence.

ke44 is known as a safe and reliable platform. We believe that transparent rules and fair play are the foundation of earning our players' trust.

2 Eligibility and Age Requirement

To use ke44, you must meet the following eligibility requirements:

• You must be at least 21 years of age.
• You must be a person who is legally capable of using online gaming services.
• You are using this platform voluntarily and no third party is compelling you to do so.
• Your account has never been permanently closed by ke44 before.

We may request proof of age verification at any time. Failure to provide proof may result in account suspension.

3 Account Registration and Security

3.1 Registration Requirements

• Each individual may create one account only.
• All information provided during registration must be accurate and complete.
• Your name, address, phone number, and payment details must be truthful.
• Accounts created with false information will be cancelled and any winnings may be forfeited.

3.2 Password and Security

• It is your responsibility to keep your account password confidential.
• Never share your login details with any third party.
• If you suspect unauthorised access, notify our support team immediately.
• ke44 will never ask for your password via email or live chat.

The account holder is responsible for all activity on the account, unless a technical error on our part is proven.

4 Deposit and Withdrawal Policy

4.1 Deposits

• Minimum deposit amount: ৳500 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, bank transfer.
• Deposited funds must come from your own account.
• Payments made in a third party's name are not accepted and will be returned.

4.2 Withdrawals

• Minimum withdrawal amount: ৳1,000.
• Withdrawal processing time: 15 minutes to 2 hours.
• Withdrawal requests are processed after verification.
• Withdrawals are made through the same payment method used for the deposit.
• Withdrawals are processed faster once KYC verification is completed.

4.3 Transaction Verification

ke44 reserves the right to investigate any suspicious transaction. Withdrawals may be temporarily delayed during an investigation. We may request additional documents for identity and payment verification if needed.

5 Bonus and Promotion Terms

5.1 Welcome Bonus

New members at ke44 have the opportunity to receive a 100% bonus on the first deposit up to ৳20,000.

• Wagering requirement for the bonus to apply: 15 times (15x).
• This means if you receive a ৳10,000 bonus, you must wager ৳150,000 before making a withdrawal.
• The bonus is valid for 30 days from the date it is issued.
• Bonus funds cannot be transferred to another account.

5.2 General Bonus Terms

• Each bonus has its own specific terms which are communicated at the time the bonus is issued.
• Using multiple accounts or devices to take advantage of bonuses is prohibited.
• ke44 reserves the right to modify or cancel any bonus offer at any time.
• Cashback and VIP bonuses are governed by separate terms.

6 Fair Play and Gaming Policy

ke44 is committed to ensuring a safe and fair gaming environment. All our games are tested and secured with SSL encryption.

6.1 Random Number Generator (RNG)

The outcomes of all digital games on our platform are determined through a certified Random Number Generator (RNG) system. This ensures that the result of every game is completely impartial and not predetermined.

6.2 Live Casino

Live dealer games are operated in real time and managed by professional dealers. Live sessions are recorded and may be used for dispute resolution.

6.3 Technical Errors

If a technical error affects the outcome of a game, ke44 reserves the right to void that bet and the original stake will be returned. Payments resulting from errors will not be considered valid.

7 Prohibited Activities

The following activities are strictly prohibited on ke44:

• Creating or operating multiple accounts.
• Abusing or manipulating the bonus system.
• Money laundering or illegal transfer of funds.
• Hacking, phishing, or attempting to breach platform security.
• Using automated software, bots, or scripts.
• Operating games in pre-planned collusion with other players.
• Using false identities or documents.
• Presenting yourself as an employee or representative of the platform.

8 Account Suspension and Closure

8.1 Suspension by ke44

ke44 may temporarily suspend or permanently close an account in the following circumstances:

• In the event of a breach of these terms and conditions.
• If identity verification has not been completed.
• If suspicious or unusual gaming patterns are detected.
• If requested documents are not provided within the specified time.

8.2 Closure by the User

You may request to close your account at any time through our support team. Under our responsible gaming policy, you may also opt for self-exclusion or a temporary break. Visit our Responsible Gaming page for more details.

9 Limitation of Liability

ke44 is not liable for the following:

• Game interruptions caused by loss of internet connection or third-party technical issues.
• Losses resulting from your own negligence or breach of security terms.
• Losses caused by unauthorised third-party access.
• Service disruptions due to government directives or legal restrictions.

ke44's total liability in any case will be limited to the original amount of the relevant transaction.

10 Privacy and Data Protection

ke44 is committed to protecting your personal information. We use SSL encryption and modern security technology.

How we collect, store, and use your information is described in detail in our Privacy Policy.

• Your information is never sold to third parties.
• Information is not disclosed except under legal obligation or at the request of authorities.
• You may request correction or deletion of your information at any time.

11 Policy on Changes to Terms

ke44 reserves the right to change, amend, or update these terms and conditions at any time. When changes are made:

• The "Last Updated" date on this page will be changed.
• For significant changes, a notice may be sent to the registered email address.
• Continued use of the platform after any changes will be considered acceptance of the new terms.

It is recommended that you visit this page regularly to stay up to date.

12 Contact and Support

If you have any questions or complaints regarding these terms and conditions, please contact our support team:

• Live Chat: Available 24/7 in Bengali
• Email: [email protected]

All disputes are first handled through ke44's internal dispute resolution process. We take every player's complaint seriously and work to provide a quick resolution.